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Privacy & Cookie Policy

Beech Avenue Brewery Limited respects the privacy of the users of this website.

You can access and browse this website without disclosing personally identifiable information.

Where you do choose to share your personally identifiable information which could be by placing an order, registering for an account or signing up to our newsletter, we are committed to protecting your privacy and will use your information as explained in this policy.

Your personal information and our Privacy Policy.

The type of information we collect and process relates to personal identifiers, contacts and characteristics which may include name, contact details, address and products ordered.

We do not receive or process card, bank or payment details. These details when entered in the form fields on this website connect directly to our payment processor, Stripe.

We will not disclose your personal details without your agreement unless it is necessary for us to provide you with the products or services you have ordered or we are required to disclose them to meet legal or regulatory requirements.

We may use your details for the purposes for which you have provided them to us which include:

Enabling us to provide our products to you when you have placed or are in the process of placing an order,

Enabling us to contact you about and keep you up to date on the progress of your order,

Responding to an enquiry you have made or to assist with the ordering process,

Responding to any queries, problems or complaints following receipt of your purchase,

Managing and administering your account,

Keeping you up to date on our products and services and with information about Beech Avenue Brewery.

Your information is securely stored by our website host Krystal Hosting in their UK data centre.

We keep your contact and order details for 10 years from your last purchase. This enables product recalls and allows us to provide the best service we can to our customers. We will then dispose of your information by removing it from our host’s servers.

Your data protection rights

Under data protection law, you have rights including:

You have the right to ask us for copies of your personal information.

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

You have the right to ask us to erase your personal information in certain circumstances.

You have the right to ask us to restrict the processing of your information in certain circumstances.

You have the the right to object to the processing of your personal data in certain circumstances.

You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at our info@ email address or in writing: 20, Beech Avenue, Gresford, Wrexham, LL12 8EL if you wish to make a request.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Cookie Policy

You have the option to accept cookies wholly or partially when you browse this website.

Cookies do not provide us with personally identifiable information but they do give us information about how you use the website and can help us to provide you with a better browsing experience and for the website to remember your preferences.

Cookies also provide us with a general picture of how users interact with this website so we can improve how the website functions to make it more user friendly.

Some cookies are needed for you to be able to login to secure areas of this website or access the shopping cart, if you block all cookies you may not be able to access all or parts of this website.

We may also share information with third parties on your use of this website that we use to make the website more relevant to you.

Third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

Except for essential cookies, all cookies will expire 2 years after your last visit.

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